Frequently Asked Questions | Hit The Floor - World-Class Dance Event

FAQ

FAQ

General

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Q:

Is it possible to attend the competition? How much does a ticket cost?

A:

Of course! The event is open to everyone and tickets are available online and on-site during events. It’s always free for children 12 and under, registered dancers, studio owners and registered teachers. Here are the spectator rates for the 2020 tour:

 

LEVIS (May 14-18, 2020)

5-day pass: $35

1-day pass: $20

Q:

Is there a limit of tickets available to attend the competition?

A:

As we use wristbands that give access to the entire weekend, there is no limit on tickets available. Throughout the day, spectators can come and go between each number.

Q:

Can we film during the competition?

A:

Videotaping and photography are strictly prohibited during the entire event. Each number will be photographed and filmed by our team of professionals. You will be able to buy professional photos and videos online.

Q:

Is it possible to buy additional trophies?

A:

Unfortunately, it is not possible to buy additional trophies.

Q:

What are the 2020 dates?

A:

Gatineau: March 19-22, 2020 – Postponed (Details coming soon)

Toronto: April 17-19, 2020 – In the process of being cancelled

Lévis: May 14-18, 2020

FLOFEST (Montreal): July 10-12, 2020

Q:

What are the 2021 dates?

A:

GATINEAU | March 18-21, 2021

Hit The Floor Competition – Casino du Lac Leamy Convention Centre

 

ST-HYACINTHE | April 8-11, 2021

Hit The Floor Competition – St-Hyacinthe Convention Centre

 

LÉVIS | May 20-24, 2021

Hit The Floor Competition – Lévis Convention Centre

 

MONTREAL | July 2-4, 2021

FLOFEST Competition – Palais des congrès de Montréal

Participate in the competition

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Q:

When can I register?

A:

Registrations are complete for the 2020 events in Gatineau, Toronto and Lévis. Registrations for the FLOFEST festival in Montreal are still open: www.flofest.ca. The procedure for official registrations for the 2021 tour will be announced shortly.

Q:

Where can I find the registration rates?

A:

Registration rates are only provided on demand at the following email address: info@hitthefloor.ca.

Q:

What is the deadline for registration?

A:

There is no deadline for registration, but we must insist that our events are usually sold out before November.

Q:

I cannot access my dance school online account, what should I do?

A:

If you are having trouble with your online registration, please contact us by email at info@hitthefloor.ca. It will be our pleasure to assist you.

Q:

What are the payment methods accepted to finalize registrations?

A:

Please note that we accept payment by check or Interac transfer. Payment information will be sent to you with your official invoice.

Q:

Can I make changes to my account once my registration is submitted?

A:

You will be able to make your changes directly in your online account by clicking on “Change my routines”.

Q:

It is possible to get a refund if one of my dancers quit its group or if we need to cancel a number?

A:

Once payment is received, registration is official and there is no refund for registration fees for either the competition or workshops.

Q:

When will the schedule be available?

A:

The schedule will be available at least one month prior the event.

Q:

When should I send the music? How to proceed?

A:

The music must be sent a week before the event. You must go to your online account under the music tab. You will then be able to upload your files.

Q:

What are the stage dimensions?

A:

The stage is 44’ wide by 30’ deep.

Rules and results

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Q:

How can I get the results of the competition?

A:

The results are sent to each school director throughout the competition. The link to access the files is sent prior the start of the competition.

Q:

Is it possible to get the complete ranking of each category?

A:

We only transmit the result of the first three places during award ceremonies. The specific ranking of a routine will be sent to the director of the dance school in addition to the details of the judge’s evaluation.

Q:

In the deductions section, what do you mean by inappropriate, obscene or offensive language?

A:

An inappropriate, obscene or offensive language refers to any blasphemous, derogatory, denigrating and/or targeted vocabulary of a particular person or group of people. Do not hesitate to contact us if you have any doubts: info@hitthefloor.ca.

All-Stars Showcase

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Q:

When does the Showcase take place?

A:

Gatineau: March 21, 2020 – Postponed (Details coming soon)

Toronto: April 18, 2020 – In the process of being cancelled

Lévis: May 17, 2020

Q:

How can I purchase tickets for the Showcase?

A:

Tickets will be sold a few weeks prior each event. All information regarding the online sale will be available on our website under the Activities section and on our Facebook page.

Q:

Are these reserved seats?

A:

Yes! When you buy tickets, you can choose your seats.

Q:

How are chosen the 8 top picks?

A:

Within the competing groups and productions, our judges will select 8 of their favorite numbers, with the defending champions, which will have the honor to present their number during the All-Stars Showcase. Moreover, these numbers will be given the chance to win one of the three cash awards.

Q:

When are the 8 top picks announced?

A:

The 8 top picks are announced during the last awards ceremony just before the Showcase.

Q:

Is it possible to buy the video of a performance in the Showcase?

A:

It is not possible to buy photos or videos of Showcase’s performances. However, each of the videos will be displayed on our YouTube channel.

COVID-19

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Q:

Are any of the Hit The Floor 2020 events cancelled or postponed due to COVID-19?

A:

For the well-being of our dancers, participants and visitors, we must postpone the Hit The Floor Gatineau event scheduled for March 19 to 22, 2020 at the Casino du Lac-Leamy Convention Centre.

 

We are also in the process of canceling the Toronto event (scheduled for April 17-19, 2020 at the Metro Toronto Convention Centre) due to the evolving situation of COVID-19. However, since the Government of Canada has still not expressed the obligation of cancelling all April events, we are currently awaiting certain confirmations. Please be assured that we will keep you updated as soon as possible.

Q:

What are the cancellation policies of the hotel partners (Gatineau 2020)?

A:

Here are the different procedures for canceling your rooms booked in the hotel partners of the Hit The Floor Gatineau 2020 event:

 

HILTON LAC-LEAMY

| Call 819-790-6444 to cancel your reservation

| You have until 24 hours before the arrival date to cancel

| No cancellation fee will be charged

 

RAMADA PLAZA

| All rooms in the HTF block have already been canceled

| You do not need to call if you had booked in the HTF block

| No cancellation fee will be charged

 

BEST WESTERN PLUS GATINEAU-OTTAWA

| Immediately call 819-770-8550 to cancel your reservation

| Specify the reason (the event is postponed)

| No cancellation fee will be charged

 

FOUR POINTS BY SHERATON GATINEAU

| Immediately call 819-778-6111 to cancel your reservation

| Specify the reason (the event is postponed)

| No cancellation fee will be charged

 

Q:

What do you mean by we must “postpone” the event?

A:

The Hit The Floor team is exploring all possibilities to postpone the Gatineau event as soon as the situation is stable and safe. Unfortunately, we cannot give you more details for the moment since the COVID-19 situation is evolving quickly and we must follow the government directives. Please be assured that we will keep you updated as soon as possible.

Q:

I bought Showcase tickets and Competition passes for the events that are postponed or cancelled, can I get a refund?

A:

Yes! All persons who purchased tickets for the Gatineau Showcase will be able to get a full refund. The same refund policy applies to Competition passes. You will get the refund directly on the credit card that you used to purchase your tickets within 5 to 7 working days.

 

If you have any questions regarding the refund of your tickets, please contact us at the following email address: info@hitthefloor.ca.

Q:

What happens with the registrations of my dancers?

A:

If you are a studio owner registered for Hit The Floor Gatineau or Hit The Floor Toronto, you will soon be contacted by a member of our team. We will inform you about our registration transfer policies.

 

If you have any questions regarding your registrations, please contact us at one of the following email addresses: competition.gatineau@hitthefloor.ca or competition.toronto@hitthefloor.ca.